Coco Pongo Cordura® - Jungle

Before you wear your shoes for the first time, we recommend that you impregnate them with a waterproofing spray that is suitable for the material, and that you repeat this process on a regular basis.

We strongly advise you not to use a washing machine, as this can alter the properties of the different materials.

At SEVENOTWO, we strive to deliver your orders as quickly as possible. 

Please be advised that shipping delays can occur.

Processing time : orders are processed within 1-3 business days 

Shipping options :

• •    Local (Belgium):

•     •    Delivery within 2-4 business days.

      •    Shipping cost: 4.6€.

•     •    Zone 1 (Neighboring countries):

•     •    Delivery within 3-8 business days.

      •    Shipping cost: 11€.

      •    Includes: France, Netherlands, Luxembourg, Germany.

•     •    Zone 2 (Extended Europe):

•     •    Delivery within 3-8 business days.

      •    Shipping cost: 16€.

      •    Includes: Italy, Spain, Portugal, Denmark, and others.

•     •    Other European Regions:

•     •    Delivery times and costs vary by location.

      •    Shipping fees will be calculated at checkout.

•     •    Rest of the World:

•     •    Delivery times vary by region.

      •    Shipping fees are calculated at checkout.

We hope you love your SEVENOTWO purchase! However, if you’re not satisfied, we offer a 14-day return policy.

•     •    Conditions:

    •    Items must be unused, in their original packaging, with all tags intact.

    •    Sale items are final and cannot be returned.

•     •    How to Return:

    1.    Email us at info@sevenotwo.com to request a return authorization.

    2.    Once approved, ship your item to the address provided.

    3.    Refunds are processed within 5-7 business days after receiving the returned item.

•     •    Return Shipping Costs:

    •    Customers are responsible for return shipping costs unless the item is defective or incorrect.

Our team is here to help! Feel free to contact us at info@sevenotwo.com for further assistance with your order.

 At SevenOtwo, we take great care to ensure that every order reaches you quickly, safely, and beautifully packaged. Each piece is prepared with attention to detail, checked for quality, and shipped from our Brussels studio.

Processing Time

Orders are processed within 1–3 business days after confirmation. During new collection launches or sales, please allow up to 3–4 business days for preparation.

Delivery Times

Belgium: 2–3 business days

Europe: 3–7 business days

International: 5–14 business days

A tracking link will be sent by email as soon as your parcel is dispatched.

Carriers

We work with trusted partners such as Bpost, DHL, and UPS to guarantee a fast and secure delivery.

Shipping Fees

Shipping costs are automatically calculated at checkout based on your delivery address. For orders shipped outside the European Union, please note that customs duties or import VAT may apply and remain the buyer’s responsibility upon delivery.

We hope you love your SEVENOTWO purchase. However, if you’re not completely satisfied, you may return your item within 14 days of delivery.

Conditions:

• Items must be unused, in their original packaging, with all tags attached.

• Sale items are final and cannot be returned or exchanged.

How to Return:

1. Email us at returns@sevenotwo.com to request a return authorization.
2. Once approved, ship your item to the address provided.
3. Refunds are processed within 5–7 business days after receiving and inspecting the returned item.

Return Shipping Costs:

• Customers are responsible for return shipping fees, unless the item is defective or incorrect.

 We’re always happy to help!

For any issue or question about your order, reach us at support@sevenotwo.com . Our customer care team will respond as soon as possible.